Q. If my internet connection is offline, does that mean I can't receive any calls on my TALKSCAPE™ VoIP service?

A. As all technology is subject to faults (even regular phones) we recommend that you maintain at least one regular phone line for incoming calls which can also be used for outgoing calls in case of an internet outage.

Q. If I have problems, how do I receive assistance?

A. Email support@talkscape.com.au and we will respond usually within 24 hours.