Q. What Kind of Equipment
Do I Need?
A. A broadband (high speed Internet) connection
is required. This can be through ADSL or a local area
network. Then you will need to choose between either software
that runs on your computer or a seperate phone. Other
than the USB Phone, all other hardware will require an
ethernet connection. The phone can be an IP Phone or a
regular phone that communicates via a gateway that we
supply. (This option is preferred if you want to keep
using your existing PABX or cordless phone) See here
is supplied with hardware which remains the property of
TALKSCAPE™ at all times. We will also supply a broadband
connection. You may need to supply or TALKSCAPE™ can supply
a technician to integrate 1Connect into your phone system.
Q. Will the hardware work immediately
when it is plugged into my network?
A. Hardware supplied by us will be configured
before shipping. Some ADSL equipment may also need to
have certain ports opened so that the service will work.
Q. If I choose an ATA or a gateway, what
type of phone can I use?
A. You can use any DECT, cordless or analogue
Q. How long does it take to receive the
hardware once I order it?
A. The hardware will be configured and
despatched to you within 2 - 7 days.